Care & Warranty

Every item in our gallery is a unique creation that can become a cherished family heirloom, lasting for generations. Just like clothing, jewelry is susceptible to wear and tear, as well as accidental damage. To keep your piece looking its best, we recommend removing it when showering, sleeping, or exercising. This will help extend its longevity.

We value your questions and concerns. Please feel free to contact us at 541-322-8792 or email us at  customerservice@silveradogallery.com if you have any inquiries about the care or maintenance of your jewelry.

Here are some helpful tips for the care and maintenance of your jewelry: 

  • Remove your jewelry before engaging in physical activities, exercise, or outdoor recreation to prevent damage. 
  • Keep your jewelry dry. Some gemstones and settings are sensitive to moisture, so ensure your pieces are stored responsibly, away from the elements. Changes in humidity can also affect certain stones. 
  • Be mindful that some gemstones are sensitive to sunlight and should not be exposed to direct sunlight or placed on a windowsill. 
  • Avoid exposing your jewelry to perfumes, soaps, lotions, and sprays, as these substances can negatively impact the finish of the stones and metal. 
  • Prong and pave-style settings can easily catch on clothing or become loose with slight force. Bezel-style settings may trap moisture under the stone, leading to loosening if struck in the right place. To protect your jewelry from damage, make it the first item you remove and the last item you put on.

Learn more about  Opal Care & Instructions

Learn more about  Jill Platner Cord Care